Most of us don’t enjoy shopping around. Whether it’s searching for a pair of pants that fit right, a cup of coffee that fits your taste buds, or a roofing contractor you can trust, shopping can be an exhausting process. The stakes are raised greatly when considering companies to complete hugely important projects on your home. Finding the right contractor often begins with a simple Google search, but deciding which contractor is right for you can be frustrating when you’re not sure what you’re looking for. Below you’ll find five things to look for in any Baltimore roofing contractor you’re considering to work on your home.
1. Stay Local
This may seem like a no-brainer to some, but there are a variety of large contractors that operate in several states. While this may provide the security of a big name, what’s lacking is personalization and communication on an intimate level. Bigger organizations may be more profit-driven, leading them to contract separate aspects of your roofing job to a variety of local contractors instead of just one. This can cause communication to breakdown, leaving you out of the loop in regards to job progress, cost, and any roadblock that emerges along the way. When a personal touch is lost, communication can break down, which leads us to our next point.
2. Prioritize Communication, Not Sales Tactics
Communication is the key to customer satisfaction. Don’t utilize any contractor that is hesitant to communicate, doesn’t answer your questions, or doesn’t provide information about the project up front. Baltimore roofing contractors that communicate with and gain the trust of their clients will have a track record you can look into, and likely won’t use aggressive sales tactics to solicit your services. Roofing contractors going door to door in your neighborhood likely haven’t been able to generate clients organically, a red flag you should absolutely be aware of.
3. Insurance Is Key
Any time you’re seeking contractors that work on an enormous personal investment like your home, making sure the contractor has insurance is an absolute must. Mistakes can happen, but you don’t want to pay have to pay the price. If a worker is injured on the job and your contractor doesn’t have insurance, a lawsuit could be coming your way. While it may seem unfair, there is a burden on clients to make sure they’re working with companies that provide a safe working environment. Reputation is hugely important when looking for contractors.
4. Read Reviews and Testimonials
Any company can tout its trustworthiness and track record, but those things matter little without tangible evidence to back up the claims. Baltimore roofing contractors can be competitive, but customers opinions can help you better sort through them. Be sure to read through their Google reviews thoroughly in addition to website testimonials. These help you gain a better understanding of what kind of people you’re working with, their track record, and whether they’d be a good fit for your particular needs.
5. Avoid Being Oversold and Left In the Dark
Having to search for Baltimore roofing contractors is stressful enough as is. Don’t make the process more stressful for yourself by working with a company that wants to oversell you on every little detail. Often, these contractors use poor communication to your disadvantage. They’ll list out problems without providing any tangible evidence such as photos. They won’t provide you progress updates until they “discover” a new issue to add on to your bill. A good contracting company will only recommend services you need and present you with a suite of options so you can choose a solution that best fits your budget. And if a new problem does arise during the process, you’ll be informed promptly because the contractor is filling you in continuously on the project.
Contractors Tailored To You
Choosing the roofing contractor that’s right for you can be a stressful process, but Four Twelve strives to make it painless and comfortable. We communicate directly with all of our clients to help them through the roofing process, providing them with competitive prices, extensive warranties, and only making use of products that are guaranteed to last long. Give us a call today for all of your roofing needs.
